There are two management styles everyone knows. Hands-on. Hands-off. Hands-on managers are present in every decision, every conversation, every deliverable. The intention is usually good. The result is often suffocation. When a manager's hands are always on, the team stops reaching because they have learned that the manager will catch every ball before it reaches them. Over time, initiative atrophies. The team becomes dependent not because it lacks capability, but because capability was never given room to develop. Hands-off managers trust their people, which is admirable. But trust without presence is not leadership. At best, it is absence with good intentions. People left entirely to their own devices do not always rise to the occasion. Sometimes they drift. Sometimes they fall into problems they did not know to look for. The hands-off manager believes that freedom equals development. It does not. Freedom without a floor is just exposure to risk.

There is a third style. I have come to think of it as hands under.

The image is simple. You are not on top of the work, directing and controlling. You are not absent from it, trusting from a distance. You are present, attentive, ready. Your hands are positioned to lift when lifting is needed, and to catch before the fall, not after it. This is not a passive position. Hands under management requires more attention than either of the other two styles, because it demands that you actually know your people. You have to understand where each person is in their development.
I have applied this in every organization I have built. The people who grew the most were never the ones I directed most closely. They were the ones I gave the work to, stayed close enough to catch if they stumbled, and got out of the way. I not only allowed the them to make decisions I required it (see my post on decisions). This type of management or leadership results in a self-fulfilling prophecy. These individuals mirror what you most believe in them.

Give them clear direction. Believe in them. Let them know you have their back. And let them flourish.

← All writing